carpet services

Today, carpet is the most popular choice for floor covering. It’s inexpensive. It’s quiet. It’s comfortable. It’s easy to install and replace. It can hide subfloor irregularities. It can be installed over almost any surface. And it offers more options for color, texture, tone and hue than any other floor covering.

From casual to formal, solids to patterns, plush to prickly, there are carpets available today to compliment any interior (or exterior!) and provide years of performance and beauty for your home.

Carpet adds beauty and style to any room. Today, there are thousands of colors to consider. It can be a neutral foundation or a focal point with bold colors and dramatic patterns and textures.

So, where do you start? 
One of the first options to consider is what mood you want to create and how the room will be used.

Are you looking for a formal style or casual?
Does the room have high foot traffic? Let’s start with construction and texture because that affects how the carpet will appear. Texture refers to the surface appearance of the carpet. Texture is created by the size of the yarns, the twist of the yarns, and the surface structure of the finished carpet. Some textures create patterns. Well constructed carpet is important for durability. In fact, construction has as much or more influence on performance than the fibers or other materials that make up the carpet.Have you ever walked on carpet and marveled at how soft and resilient it felt? That probably has as much to do with the pad than the actual carpet.Good padding protects your carpet, makes it last longer and feel better. It also acts as a shock absorber and protects carpet from the wear and tear of heavy traffic.


Level Loop Pile
Many carpets are constructed with a loop pile surface. Loop carpets are marked by a continuous uncut surface that resists crushing and matting. This style wears well and is suited for casual rooms with lots of traffic and activity.

Cut Pile
Cut pile is probably the most popular construction. It’s durable because of the type of fiber used, the density of the tufts and the amount of twist in the yarn. Highly twisted yarn will hold its shape longer which makes it a smart choice for higher traffic areas.

Saxony is similar to velvet but it’s not quite a smooth. It has a soft texture that’s created by twisting fibers then uses heat to straighten the yarn. This style will show foot and vacuum marks. This is a good choice where you want a formal look in a room has less traffic.

Frieze (pronounced free-zay)
Frieze gives a room a contemporary look while making it a smart choice for any high traffic area in your home. Tightly twisted yarns give friezes a contemporary look and make it a smart choice for any active part of your home. This style is less likely to show vacuum marks or footprints than other cut pile styles.

Cut Loop
Cut and loop carpet combines cut and uncut loops to create a pattern available in solid colors and multi colors. There are infinite numbers of unique geometric and overall patterns from which to choose. This style is suited for both formal and contemporary looks.

Berbers are usually made in a loop construction from thick bulky yarns. The term Berber actually refers to the flecks of color against a pale background. Berbers are available in not only loop style but in other styles like shag, cables and friezes.

Shags are back and more stylish than ever! The new shags combine a variety of yarn thickness and textures to make a trendy and bold statement in your home.


Your new Interior Design Flooring represents a substantial investment in your home. An investment that you’ll want to keep looking its best for many years to come.No flooring lasts forever, but by following the maintenance tips outlined below, you’ll extend the life & beauty of your floor.

Use Entrance Mats
Place floor mats inside and outside entrances to trap soil before it is tracked into your home.

Clean Spots & Spills Immediately

For best results, give prompt attention to spots and spills. Use a spoon or dull knife to remove solid materials. Blot up liquid spills with a white towel. Never rub, scrub or use a brush. This may cause damage to the carpet fibers. Use a cleaning agent and procedure appropriate for the type of stain being removed.Apply all cleaning agents to the cloth rather than directly to the stained area to avoid saturating the carpet when spot cleaning. Clean the fibers, not the backing.Deep stains might require repeat cleaning because they can "wick" back up after initial cleaning.Work from the outside to the center of large stains. This prevents spreading.

Beware of Color Destroying Substances

The chemical ingredients contained in these substances can cause your nylon or nylon blend carpet to become permanently discolored.
• bleaches  • furniture polish  • oven cleaners  • plant foods, fertilizers and insecticides  • acne medication and skin creams  • toilet bowl cleaners  
• tub and tile cleaners  • drain cleaners  • bathroom cleaners.

Vacuum Regularly 
You can't vacuum too often. Using a vacuum with a beater bar or rotating brush will loosen the dirt making it easier for the vacuum to remove soil.Carpet with thick loop pile construction (Berber) may be sensitive to brushing, rubbing or scrapping of the pile surface which may cause fuzzing and pile distortion. It is recommended that vacuums with suction action only be used on these styles.Carpet sweepers and electric brooms are useful for picking up crumbs and surface soil, but it’s important to know that they will not deep clean.

Use the "Easy as 1-2-3" method to remove these stains as outlined below:

Water Based Stains

For these stains, start with Step One. If stain remains, proceed with Steps Two and Three.
•Alcohol •Baby Formula  • Beer  • Blood  • Candy  • Catsup  • Chocolate Milk  • Clay  • Cologne  • Cranberry Juice  • Graphite  • Ice Cream  • Jelly  • Liquor  • Milk  • Soft drinks/cola  • Soil spots  •Syrup •Tomato juice   • Vomit  • Watercolors  • Watermelon  • Whiskey  • Wine

Special Water-Based Stains

For these stains, start with Step One. If stain remains, proceed with Step Three, omit Step Two.
• Coffee   • Tea   • Urine

Oil Based Stains

For these stains, use "Goo Gone." Follow directions on package, then proceed with the One-Two-Three cleaning method.

• Butter  • Chocolate  • Cooking oil  • Cosmetics  • Crayon  • Furniture Dye  • Furniture polish (oil based)  • Glue  *GravyGrease (black)  • Gum  *Hand cream  • Ink  • Lipstick  • Margarine  • Nail Polish  • Mascara  • Mayonnaise  • Oil  • Plant oil  • Peanut butter  • Rouge  •Salad dressing  • Spaghetti  • Ointment  • Varnish  

*Freeze and remove solid materials before cleaning.
*If the stain persists, add the vinegar/water solution outlined in Step 3 with the detergent solution outlined in Step 1. Follow Step 1 procedures.

Easy as 1-2-3
Most household stains can be removed using the “Easy as 1-2-3 method”.
Oil-based stains, however, will require the use of a dry cleaning solvent prior to using this cleaning method.

Step 1:
Use a spoon or dull knife to remove solid materials. For large stain, work from the outside of stain to the center to prevent spreading. Blot up liquid spills with a white towel or paper towel.Mix a solution of ¼ teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently. Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet.Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers. If necessary, use your fingertips to work the solution to the base of the stain. Wet the stained carpet fibers with clear, lukewarm water to rinse. Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.Repeat the rinsing and blotting procedures until you are sure all traces of detergent have been removed.If the stain is gone, place an absorbent white towel or paper towel over the area cleaned and weigh towels down with a heavy, color-fast object such as a weighted plastic wastebasket.Change towels or paper towels until carpet dries. If the stain remains, proceed to Step Two. (For coffee, tea or urine, skip Step Two & proceed to Step Three.)

Step 2:
Do not use on coffee, tea or urine stains.Mix 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water. Apply ammonia solution, rinse & blot as outlined in Step One. Do not dry with paper towels. Proceed to Step Three to neutralize the ammonia solution.

Step 3:
Mix 1 cup of white vinegar with 2 cups of water.Apply the vinegar solution, rinse and blot as outlined in Step One. Most household spills and stains can be removed using this easy method. For best results, always clean up spots and spills immediately. Locate your stain on the chart and follow the cleaning steps until the stain is removed.It is not unusual for stains to reappear after spot cleaning. This is referred to as “wicking”. Wicking can occur when a liquid is spilled on the carpet (usually a large quantity). Cleaning can remove only the stain from the carpet fibers. Liquid still remains in the carpet backing or padding. Through capillary action, the stain can “wick” back up into the carpet fibers. These stains are not permanent and typically can be removed by simply repeating the appropriate step-by-step directions listed here. It is important that you place paper towels weighed down by a heavy object over the area while the carpet is drying to absorb any remaining stain substances.Important: Although your carpet may not look dirty, you are still required to have your carpet professionally cleaned regularly (every 12 - 18 months) to comply with some manufacturers’ stain or soil protection warranties.

You also should know about carpet fiber. Basically, all carpet starts with a fiber. There are four basic types of fiber and each of them has their own strength or benefit. Decide what’s important to you and your decision will be easy!These four basic types of carpet fibers are: nylon, polypropylene, polyester and wool. There are also fibers known as Advanced Generation Nylon.

Nylon is the most popular carpet fiber and is preferred because of its strength. It has exceptional resilience and retains its texture well. Nylon carpet fiber is soft yet strong, shows color brilliantly, and cleans well. Advanced generation nylons offer the latest in fiber technology and a built in ability to conceal and resist soil and stains.

Polypropylene (Olefin)
The use of polypropylene in carpet has grown dramatically over the past ten years due to the popularity of Berber style loop carpets. Polypropylene is extremely resistant to stains, fading, and moisture. Polypropylene, a value-oriented fiber, is also notably colorfast because it is solution dyed, which means the color is added during the fiber production and not dyed later. Because it’s so resistant to moisture and mildew, it’s generally a good choice for both outdoor and indoor areas including playrooms, kitchens and dens.

Appreciated for its versatility, polyesters popularity continues to grow. Polyester offers exceptional softness, making it ideal for thick, cut pile styles. Polyester is also naturally and permanently stain and fade resistant. It has excellent color clarity, color retention, strength, and abrasion resistance. Carpets made from polyester are easily cleaned and they resist water soluble stains.

Wool was the original fiber for carpet. It’s the only natural fiber and is the most durable. Wool is a tough fiber that can take a beating without losing its strength. Dust, dirt, and oil-based stains come out easily because wool naturally releases the soil rather than absorbing it. In a high traffic room, it stays resilient and bounces back. It’s also environmentally friendly because it comes from a renewable resource. Because it is the most expensive carpet fiber, wool is generally used only in luxury carpets and area rugs.

Advanced Generation Nylons 
These are fibers that have been specially treated with stain and soil resistant resins that were applied during the dyeing process. These advanced generation nylons are also called “branded fibers” because they have a specific brand name. At Interior Design Flooring you’ll find the following branded fibers:
Premier Stainmaster
®Anso Caress Platinum
Anso Caress Platinum

You’ll find carpet made with these branded fibers on our Alexander Smith and American Showcase displays in your Interior Design Flooring showroom.

When you purchase a carpet made with any of these fibers, you’ll get a comprehensive warranty from the manufacturer. Ask your Interior Design Flooring expert for more information about the performance and warranties on these branded fibers.

All product brands are not available at all locations.

barrett carpets
Cabin Crafts Carpets
Camelot Carpet
Cou-ture Carpet
Cumberland Carpets
CustomWeave by Shaw
Durkan Commercial
dixie carpet
Evans & Black by Shaw
Fabrica Rugs
Galaxy by Shaw
Hollytex Carpet
Gulistan Carpet
Godfrey Hirst Carpet
J Mish Carpet
Karastan Carpet
Hollytex Carpet
Philadelphia Carpets
Peerless Carpet
Queen Carpets
Royal Dutch
Stainmaster Carpet
Stanton Carpet
Unique Carpet
salem carpet
shaw carpet
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